Click on the down arrow to view the topics covered in each lesson
Introduction - Hello I'm Mel
VIDEO: How to use this course
Suicide Loss
Welcome to Country
Acknowledgment of Lived Experience
National Helplines
Gain an awareness of the impact of suicide in Australia.
Multiple choice quiz
Clarity around myths & facts
True or False Quiz
Self-awareness
Test your knowledge about suicide (true/false)
Learn about warning signs
What do you remember about warning signs
Gain an insight into the reluctance to talk about suicide
Connecting is the first step in the model
Communication skills quiz
Let's connect with Sarah
Let's connect with Brad
Learn to be a little bit 'nosey'
Learn how to resist the ‘Righting Reflex’
Test your knowledge of the 'Righting Reflex'
The 'Trust Exercise'
Learn to be comfortable asking someone about suicide
I’m waiting for someone to ask me
Asking is the second step in the model
How do you overcome the FEAR of asking?
What if they say 'YES'
What if they say ‘NO’
Quick safety Quiz
What if they tell you over the phone
Learn how to be a good listener
An overview of the Mehrabian Communication model
What do you remember about the Mehrabian model?
Learn about the power of listening
Learn about the power of acknowledgment
Sometimes when having a conversation, we find ourselves in a situation where we don’t know what to say or how to respond. This course is particularly relevant for support and administration staff when faced with an upset, anxious or angry client.
$185
Based on the latest edition of Miller and Rollnick’s book Motivational Interviewing, this evidence-based therapy teaches social workers and counsellors an organised way of helping clients who are reluctant to make changes to improve their health.
$147
